Privacy policy

Last updated: February 2, 2026

LeiShape operates this store and the website, including information, content, features, tools, products, and services, in order to provide you, the customer, with an appropriate shopping experience (the "Services"). LeiShape is supported by Shopify, which allows us to provide you with the Services.

This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or carry out any other transaction through the Services, or when you communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy prevails with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what is described regarding the collection, use, and disclosure of your information.

Personal Data We Collect or Process

When we use the term "personal data," we refer to information that identifies or is reasonably linked to you or another person. Personal data does not include information collected anonymously or anonymized so that it cannot identify you or be linked to you.

We may collect or process the following categories of personal data, including inferences drawn from such personal data, based on your interaction with the Services, where you live, and as permitted or required by applicable laws:

Contact details including name, address, billing address, shipping address, telephone number, and email address.
Financial data including credit card, debit card, and financial account numbers, card payment data, financial account data, transaction details, payment method, payment confirmation, and other payment details.
Account data including username, password, security questions, preferences, and settings.
Transaction data including items you view, add to cart, add to wishlist, or purchase, return, exchange, or delete, and past transactions.
Communications with us including information you include in communications with us, for example if you send a dispute to customer service.
Device information including information about the device, browser, or connection network, IP address, and other unique identifiers.
Usage information including information about your interaction with the Services, as well as how and when you interact with or explore the Services.

Sources of Personal Data

We may collect personal data from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or provide us with your personal data;
Automatically through the Services including through your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we instruct them to implement a certain technology and when they collect or process your personal data on your behalf;
From our partners or third parties.

How We Use Your Personal Data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

Providing, personalizing, and improving the Services. We use your personal data to provide you with the Services, as well as to apply our contract with you; process your payments; fulfill your orders; remember your preferences and items you are interested in; send you account notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; allow you to post reviews; and create a personalized shopping experience, for example with product recommendations linked to your purchases. This may include using your personal data to personalize and improve the Services.
Marketing and advertising. We use your personal data for marketing and advertising purposes, for example to send you marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online ads for products and services within our Services or on other websites, including based on items you have previously purchased or added to cart and other activity within the Services.
Security and fraud prevention. We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or take action against any fraudulent, illegal, unsafe, or harmful activities; protect public safety and our services. By choosing to use the Services and register an account, you assume responsibility for protecting your credentials. We recommend that you do not share username, password, or other login data with anyone.
Communications with you. We use your personal data to provide you with customer service; provide you with responses; offer you effective services; and maintain our business relationships with you.
Legal reasons. We use your personal data in accordance with applicable laws or in response to valid legal proceedings, including requests from authorities or government agencies; to investigate or participate in testimony, potential or ongoing lawsuits, or other legal proceedings; to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Data

In certain circumstances we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other third parties that perform services on our behalf (for example, IT management, payment processing, data analysis, customer service, storage, fulfillment, and shipping).
With business and marketing partners to provide you with services and marketing ads. For example, we use Shopify to deliver personalized ads with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your data in accordance with their privacy policies. Depending on where you reside, you may have the right to ask us not to share your data for the purpose of showing you personalized and marketing ads based on your online activity with different merchants and websites. You can exercise the right to expressly refuse such uses [here].
When you ask us or authorize us to disclose certain information to third parties, for example to ship your products, or when you use social media widgets or login integrations.
With our affiliates or within our corporate group.
In connection with a commercial transaction such as a merger or bankruptcy; in compliance with any legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce terms and conditions of service or policies, and to protect or defend the Services, our rights, and those of our users or other persons.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal data relating to your access to and use of the Services to offer and improve the Services for you. In order to offer and improve the Services for you, the data you submit to the Services will be transmitted and shared with Shopify and third parties who may reside in countries other than yours.

In addition, to help you protect, grow, and improve your business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store, as well as with other merchants and with Shopify. To provide such advanced features, Shopify may use personal data collected from your interactions with our store, as well as with other merchants and with Shopify itself. In such circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for such purposes.

For more information on how Shopify uses your personal data and the rights you may have, you can consult Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal data via the Shopify Privacy Portal link.

Third-Party Websites and Links

The Services may feature links to websites or other online platforms operated by third parties. If you open links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy and security of such sites, nor for the accuracy, truthfulness, and reliability of the information contained therein.

Information you provide in public or semi-public contexts, including what you share on third-party social platforms, may also be viewed by other users of the Services and/or users of said third-party platforms, without restrictions on its use by us or by third parties. The fact that we include such links does not imply any endorsement on our part of the content of such platforms or their owners or operators, except as disclosed in the Services.

Children's Data

The Services are not suitable for use by minors and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided us with their personal data, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we are not aware of "sharing" or "selling" (as such terms are described in applicable laws) the personal data of individuals under the age of 16.

Data Security and Retention

Please note that no security measure is perfect or impenetrable and we cannot guarantee "absolute security." In addition, data you send us may not be secure during transmission. We recommend that you only use secure channels to communicate sensitive or confidential information to us.

The retention period of personal data depends on several factors, such as whether we need such data to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies.

Your Rights and Choices

Depending on where you reside, you may enjoy one or more rights regarding personal data, among those listed below. However, such rights are not absolute and may apply only in certain circumstances, and we may refuse your request to the extent permitted by law.

Right of access/knowledge. You may have the right to request access to your personal data in our possession.
Right of deletion. You may have the right to request the deletion of your personal data in our possession.
Right of correction. You may have the right to request the correction of your personal data in our possession.
Right of portability. You may have the right to receive a copy of your personal data in our possession and to ask us to transfer it to a third party, in certain circumstances and with certain exceptions.
Right to expressly refuse the sale or sharing for targeted advertising. Depending on where you reside, you may have the right to expressly refuse the "sale" or "sharing" of your personal data or its processing for purposes falling within "targeted advertising," as indicated in current privacy laws. You can exercise the right to expressly refuse such uses [here].

Please note that if you visit our website and the Global Privacy Control express refusal preference is enabled, we will automatically consider it as a request for express refusal for the device and browser you are using to visit the website. If we are able to associate the device sending the signal with a Shopify account, we will also apply the express refusal request to the account. For more information on Global Privacy Control you can visit https://globalprivacycontrol.org/. In addition to Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent by your browser or device.

Communication preferences management. We may send you promotional emails and you can expressly refuse to receive them at any time using the unsubscribe option present in our emails. If you expressly refuse, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and in relation to the restrictions and limits imposed by local laws, you may exercise the following rights in addition to those mentioned above:

Opposition to processing and limitation of processing: You may have the right to ask us to stop or limit the processing of personal data for certain purposes.
Withdrawal of consent: If your consent is required to process your personal data, you have the right to withdraw it. If you withdraw such consent, it will not affect the legitimacy of processing based on your consent before withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us via the details below. For more information on how Shopify uses your personal data and any rights you may have, including those relating to data processed by Shopify itself, you can visit https://privacy.shopify.com/en.

You will not suffer any discrimination for exercising these rights. Before processing your requests, it may be necessary to verify your identity, to the extent permitted by current laws. In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf in order to exercise your rights. Before accepting a request from an agent, we will ask them to provide us with proof that they have been authorized by you, and we may ask you to directly verify your identity. We will respond to your request within the reasonable timeframes provided by current laws.

Complaints

If you have complaints about how we process your personal data, contact us via the details below. Depending on where you reside, you may have the right to appeal our decision by contacting us via the details below, or to refer your complaint to the local authority responsible for data protection. For the EEA, you can find a list of responsible data protection supervisory authorities [here].

International Transfers

Please note that we may transfer, store, and process your personal data outside the country where you reside. In the event of transfer of your personal data outside the European Economic Area or the United Kingdom, we will rely on reliable transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent United Kingdom authorities, unless the data transfer is to a country that is deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory purposes. We will post the updated Privacy Policy on the website, change the "Last updated" date, and issue a notice as established by current laws.

Contacts

If you have questions about our privacy practices or this Privacy Policy, or if you intend to exercise any right that belongs to you, send an email to info@leishape.com. For the purposes of applicable data protection laws, we are the data controller of your personal data.